Frequently Asked Questions
Shipping and Delivery
How long does shipping take?
Orders typically ship within 1-2 days. Shipping times vary based on the individual merchant and destination.
How can I track my order?
If you want to check the delivery status of your order, you can find the most updated tracking information in your email.
How much does shipping cost?
We strive to maintain free if not low shipping costs. The shipping price associated with each item is displayed at checkout. The cost varies depending on the size, weight and destination of your order. Since items may ship from multiple merchants, shipping costs are applied separately by item ordered.
Where does my order ship from?
Mpire Men is a global platform, connecting customers with merchants from across the world. Your order could ship from a variety of locations depending on the merchant.
What do I do if my item was shipped to the wrong address?
You're only able to change the shipping address within the first 8 hours of completing your purchase. Once your order has shipped, it's no longer possible to change the address. We recommend contacting your local postal office with your tracking numbers to see if they can reroute your order to another address.