Terms & Conditions

Terms and Conditions

The Following Terms and Conditions apply to the use of this website.

ACKNOWLEDGEMENT AND ACCEPTANCE

By accessing and using this website you agree to be bound by these terms and conditions of use, our Returns and Exchanges Policy, our Privacy Policy and our Shipping Terms, which all form part of these terms and conditions (‘Terms’), as updated from time to time without notice. If you disagree with these Terms or any part of these Terms, you must not access or use this website.

MPIREMEN reserves the right to amend these terms and conditions from time to time without notice and it will be your responsibility to keep yourself apprised for any changes to these Terms. MPIREMEN also reserves the right to refuse, withdraw or restrict access, or take down this website at any time without notice and will not be liable for any reason this website should be unavailable at any time and/or for any period.

ACCESS AND USE

You may only access parts of this website that are designated for unrestricted public access. You may only access other parts of this website if permission is given to you by MPIREMEN, however only for the purposes and in the manner permitted.

If MPIREMEN provides you with a password to access any part of this website, you must keep that password confidential and are not permitted to disclose it to any other personnel or permit any other personnel to use this password. You must change your password immediately if you believe this information has become known to any other person. You are also responsible to ensure that all information and instructions you provided us are true, correct and complete, and that you are authorised to provide the information and instructions.

You may only save a local copy of, or print material posted on this website for your own information or research, or to inform others about this website. You must take your own precautions to ensure that whatever you select from this website is free of viruses or anything else that may interfere with your or any third party’s computer systems. We also reserve the right to refuse access or edit or delete material posted by you in contravention of these Terms.

LIMITATION OF LIABILITY

MPIREMEN will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect or interrupt your computer equipment, programs or data. Your use of this website will be at your own risk.

MISUSE AND PROHIBITIONS

You should act responsibility at all times when using this website. You must not use this website in any way that may cause damage or impairment of the availability or accessibility of this website. You must not conduct any unlawful or offensive activities while using this website. You must not use this website to store, copy, host, transmit, send or publish any inappropriate materials or links such as (but not excluded to) virus and spyware. You are not permitted to interfere or introduce anything inappropriate to this website, network or any underlying systems.

You are not permitted send or attempt to transmit commercial communications, advertising or promotional materials to this website. Any attempts to hack or attack any aspects of the website or network are not permitted and lawful actions will be taken. You must not post or transmit any illegal, threatening, abusive, defamatory or misleading information on this website, or encourage any other personnel to do so. MPIREMEN holds the right to remove any posts or materials at all times.

You must not attempt to export any personal information or breach any privacy policy without consent. You are also not permitted tamper with any material or information on this website in any way.

INTELLECTUAL PROPERTY

All copyright, images and/or displays featured on the website is owned by MPIREMEN. Except as may be otherwise indicated in specific areas within the website, you are authorised to view, play, print and download documents, audio and video found on the website for only for personal, informational, and non-commercial purposes. Except as permitted by applicable copyright laws, you may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website.

Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the website. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. You will not remove any copyright, trademark or other proprietary notices from material found on the website.

All of our trademarks, service marks and trade names used herein are our trademarks or registered trademarks, unless stated otherwise. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without our prior written consent.

RETURNS AND EXCHANGES POLICY

PURCHASES AND ORDERS

MPIREMEN strives to ensure all customers are satisfied. If you are not satisfied with your order, we are happy to assist you with an exchange. The following conditions must apply for returning or exchanging your purchases made via online:

  • All items purchased online must be returned unused, unworn and not washed and the original MPIREMEN tags are required to be attached.
  • We do not offer refunds on purchased items unless the item is faulty, damaged or do not fit the description as seen online.
  • All change of mind items will be provided with an item exchange or MPIREMEN online credit.
  • We request all customers to provide the original receipt/invoicewith your parcel within 28 days.
  • Due to health regulations we cannot accept returns on swimwear and underwear, unless unworn, unopened and in original condition.
  • The customer is responsible for any shipping and handling charges for the returnto MPIREMEN. Returns/Exchanges must be returned by registered mail. MPIREMEN is not liable for the loss of any items returned.
  • Upon receiving the items for return, please allow two weeksfor your account to be credited.
  • Any damaged, worn, soiled or altered returns will not be accepted and will be sent back to the customer.
  • With any shoes purchases, please try them on a carpeted surface until you are absolutely certain to keep them. Shoes should be returned unmarked along with their original, undamaged shoebox. If shoes are returned without a box, in a damaged box or with scratched soles, we may not accept the return and will send these back to the customer.
  • MPIREMEN has made every effort to display the products true to colour as accurately as possible. However, please keep in mind that colouring effects displayed may vary slightly on different screens.

MPIREMEN holds the right to refuse a return and/or exchange transaction if any of the above conditions were not met. However, it is important to note that these policies and terms and conditions do not apply to any MPIREMEN stockists.

ONLINE RETURNS AND EXCHANGES

The item(s) must be new, unworn, unwashed, unaltered merchandise in resalable condition with original tags attached from our MPIREMEN online store or Merchant Store. Returns made within 28 days of the purchase will be eligible for an item exchange or MPIREMEN store credit to the original form of payment. Returns will only be provided if the item(s) are faulty, damaged or do not fit the description. All returns and exchanges items must be returned with the original invoice, together with the completed “Returns and Exchanges Form”. The Returns and Exchanges Form can be found under “Returns and Exchanges”. We recommend you to keep a copy of the invoice for your own reference.

You may also return merchandise by selecting an alternative shipping carrier; however, MPIREMEN will not be responsible for the costs associated with the return and will not be liable for any items lost or damages. We recommend selecting an insured and traceable shipping carrier. For international returns and exchanges, MPIREMEN will not be responsible for import or shipping fees associated with returns.

For Returns and/or Exchanges, ship the package to

MPIREMEN Online Returns
113 Loop Street

Cape Town
South Africa

8000

If you receive an incorrect or damaged item, please contact MPIREMEN by emailing admin@mpiremen.com

Unfortunately, we cannot exchange, replace or credit altered merchandise.

 

 Financial Terms & Conditions PayGate (Pty)

  1. Detailed description of goods and/or services

       Mpire Men is a business in the Apparel Retail  industry.

 

  1. Delivery policy

       Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way email.  (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

 

  1. Export restriction (Optional)

       The offering on this website is available worldwide.

 

  1. Return and Refunds policy

       The provision of goods and services by Mpire Men is subject to availability.  In cases of unavailability, Mpire Men will refund the client in full within 30 days.  Cancellation of orders by the client will attract a  5 % administration fee. (If appropriate – provide details of your policy regarding damaged goods.  Also mention guarantees, warranties, etc.)

 

  1. Customer Privacy policy

       Mpire Men shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

 

  1. Payment options accepted

       Payment may be made via Visa and MasterCard.

 

7,    Card acquiring and security

       Card transactions will be acquired for Mpire Men via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

  1. Customer details separate from card details

       Customer details will be stored by Mpire Men separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

 

  1. Merchant Outlet country and transaction currency

       The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is  South African Rand (ZAR).

 

  1. Responsibility

       Mpire Men takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

  1. Country of domicile

       This website is governed by the laws of South Africa and Mpire Men chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

  1. Variation

       Mpire Men may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

  1. Company information

                  This website is run by Matt Advertising CC (sole trader / private company / close corporation) based in South Africa trading as  Mpire Men  and with registration number2007/081757/23 and Matthew Tunguy Desmarais  (Director(s)/Member(s)/Owner(s)).

 

  1. Mpire Men contact details

       Company Physical Address: 113 Loop Street, Cape Town, South Africa, 8000        Email matt@mattadvertising.com Telephone:   0836616015

 

 

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